Refund Policy
Refund Policy
Last updated: [03.07.2026]
This website is operated by Demir Trade LLC.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
-
The item must be unused
-
In its original packaging
-
In the same condition that you received it
Non-Returnable Items
We cannot accept returns for:
-
Items damaged due to misuse
-
Products returned without original packaging
-
Personalized or modified products
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed and automatically applied to your original method of payment.
Shipping Costs
Shipping costs are non-refundable.
Return shipping costs are the responsibility of the customer unless the item is defective.
Damaged or Defective Products
If your item arrives damaged or defective, please contact us within 7 days of delivery.